Hayloft & Co.

The Perfect Fit Promise

We know that coordinating sizes for the whole family can be tricky. That is why we have made our return and exchange process the easiest part of getting dressed together.

Wrong Size?

Keep it, we'll send the right one free. No returns, no hassle -- just the right fit on its way.

Quality Issue?

Send us a photo, we'll replace it immediately. Every piece should be as beautiful as your family.

Changed Your Mind?

Store credit within 14 days. We get it -- sometimes a pattern speaks to you differently in person.

Start a Return

Common Questions

Do I need to send the item back?

For wrong sizes, keep it! Gift it, donate it, or save it for a growing kiddo. For store credit returns, items must be unworn with tags attached.

How long do I have?

14 days from delivery to start a return or exchange. Quality defects are covered anytime.

What about bundles?

Exchange individual items without losing your bundle discount. If Dad's polo fits great but Mom's dress needs a size up, just exchange the one piece.

How do store credits work?

You'll receive a unique code valid for 1 year on any purchase. Store credits can be used on individual items or bundles and never expire early.